hoofmark

* Special Offer : 10% Off on orders above Rs 999. Use code TENOFF *

Return & Exchange Policy

  • The return or exchange can be done within 15 days after your order is delivered.

  • In case the customer receives defective/wrong product(s), the reverse pickup will be generated by us and the shipping charges will be covered by us only.

  • If the customer’s pin code is non-serviceable by our courier partners, then the customer is liable to self-ship the product(s) and the shipping charges upto ₹100 are 100% refundable if customer receives defective/wrong product(s).

  • Kindly pack the product(s) properly to prevent damage during transit. Please ensure the product(s) must be in unused condition with all tags and packaging.

  • Due to hygiene concerns of our customers, we do not accept return/refund or perform an exchange for the Boxer Shorts.

Refund Policy

The refund for the prepaid order will be processed within 7 working days after receiving your order at the warehouse and Quality Check of the product(s). The Refund Amount will be reflected in the respective payment mode.Note: If you’ve placed a prepaid order using a Refund Coupon, the Value of the Coupon Code will be refunded through a Coupon and the remaining amount will be paid through your original payment mode.

Cancellation Policy

  • The cancellation request for your order can be done before the order is shipped.
  • If the order is shipped from the warehouse, it cannot be cancelled. However, if the product(s) is found to be wrong/damaged, you can raise a return request within 15 days of order delivery.

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