Delivery Policy
Thank you for shopping with Hoofmark. We are committed to delivering your order quickly and safely.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Time
Standard delivery takes 4–6 business days from the date of dispatch.
Delivery times may vary depending on your location, courier partner availability, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) will be displayed during checkout before you complete your purchase.
Any free shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via Email, SMS, or WhatsApp (where applicable).
You can use the tracking number to monitor your shipment’s progress.
Delivery Delays
Although we strive to deliver all orders on time, delays may occur due to:
Extreme weather conditions
Natural disasters
Public holidays
Courier service disruptions
Remote or inaccessible delivery locations
We appreciate your understanding and patience in such situations.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. Hoofmark is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses. Additional shipping charges may apply for re-delivery.
Damaged or Missing Packages
If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your order. We will investigate the issue and provide a suitable resolution.
Contact Us
Email: care@hoofmark.in
Website: https://hoofmark.in